You Have 1 Notification: User Experiences on Notifications on Smartphones
Yazarlar (1)
Öğr. Gör. Dr. Nehir DEVRİM ESEROL Kastamonu Üniversitesi, Türkiye
| Bildiri Türü | Tebliğ/Bildiri | Bildiri Dili | İngilizce |
| Bildiri Alt Türü | Tam Metin Olarak Yayınlanan Tebliğ (Uluslararası Kongre/Sempozyum) | ||
| Bildiri Niteliği | Alanında Hakemli Uluslararası Kongre/Sempozyum | ||
| Kongre Adı | The International Symposium on Communication and Technology with its Philosophical Dimensions | ||
| Kongre Tarihi | 14-01-2023 / | ||
| Basıldığı Ülke | Türkiye | Basıldığı Şehir | İstanbul |
| Bildiri Linki | https://isct-phd.org/ | ||
| Özet |
| While the use of smartphones and other smart devices is increasing rapidly, the time users spend using these devices is also increasing. Users are constantly receiving messages as ‘notifications’, bombarded with information and encouraged to take action. This research aims to measure users’ attitudes towards notifications received on their smartphones. Research questions include how users experience the notifications received to their smartphones, their feelings towards these experiences and how these experiences affect the overall user experience. Users’ attitudes towards being constantly bombarded with information can be positive (getting informed, being in control, feeling adapted to technology, feeling excited) or negative (anxiety, feeling of being left behind, getting distracted, feeling pressure, feeling annoyed). On the other hand, notifications have been a method used for various socioeconomic reasons such as increasing the usage time of the application, marketing the product, increasing the visibility of the product and increasing the brand value. A phenomenological approach, one of the qualitative research methods, was used to explain user experiences related to notifications on smartphones. The researcher examined positive and negative user experiences by conducting semi-structured, in-depth interviews with nine different users between the ages of 18-22, and identified general themes. As a result of the study, it has been observed that users have a predominantly negative attitude towards phone notifications. Users feel that they do not have control over their smartphone (despite all participants stated some level of digital … |
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