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The effects of communication skills levels of health professionals on the dimensions of the Johari Window model      
Yazarlar
Dr. Öğr. Üyesi Gülsüm Şeyma KOCA Dr. Öğr. Üyesi Gülsüm Şeyma KOCA
Kastamonu Üniversitesi, Türkiye
Gülsün Erigüç
Hacettepe Üniversitesi, Türkiye
Özet
In this study, it is aimed at determining the effects of communication skills levels of health professionals on Self-Disclosure and Feedback levels and whether the sociodemographic characteristics of individuals change according to their communication skills. In this context, the study conducted on 463 sampled, the level of communication skills of physicians, nurses and administrators differ according to various variables. According to the results obtained, the communication skills of the individuals participating in the research communication skills differed according to age, gender, educational status, professional status, administrator status and working time. When the level of communication skills of individuals is examined on the level of Self-Disclosure and Feedback levels, Self-Disclosure was found to be affected by the dimensions of the communication skills Social Behaviour Competence (SBC), Harmony Competence (HC), Human Relations (HR), Feedback was found to be affected by the dimensions of the communication skills Social Behaviour (SBC), Individual Aspect in Communication (IAC), Sensitivity Competence (SC), Encouragement to Communicate Competence (ECC) and Human Relationship (HR).
Anahtar Kelimeler
communication skills | Feedback | healthcare professionals | Johari Window | Self-Disclosure
Makale Türü Özgün Makale
Makale Alt Türü ESCI dergilerinde yayımlanan tam makale
Dergi Adı International Journal of Healthcare Management
Dergi ISSN 2047-9700
Dergi Tarandığı Indeksler Emerging Sources Citation Index (ESCI), Scopus
Makale Dili İngilizce
Basım Tarihi 12-2020
Cilt No 13
Sayfalar 434 / 446
Doi Numarası 10.1080/20479700.2019.1596393
Makale Linki https://www.tandfonline.com/doi/full/10.1080/20479700.2019.1596393