Yazarlar |
Dr. Öğr. Üyesi Gülsüm Şeyma KOCA
Kastamonu Üniversitesi, Türkiye |
Gülsün Erigüç
Hacettepe Üniversitesi, Türkiye |
Özet |
In this study, it is aimed at determining the effects of communication skills levels of health professionals on Self-Disclosure and Feedback levels and whether the sociodemographic characteristics of individuals change according to their communication skills. In this context, the study conducted on 463 sampled, the level of communication skills of physicians, nurses and administrators differ according to various variables. According to the results obtained, the communication skills of the individuals participating in the research communication skills differed according to age, gender, educational status, professional status, administrator status and working time. When the level of communication skills of individuals is examined on the level of Self-Disclosure and Feedback levels, Self-Disclosure was found to be affected by the dimensions of the communication skills Social Behaviour Competence (SBC), Harmony Competence (HC), Human Relations (HR), Feedback was found to be affected by the dimensions of the communication skills Social Behaviour (SBC), Individual Aspect in Communication (IAC), Sensitivity Competence (SC), Encouragement to Communicate Competence (ECC) and Human Relationship (HR). |
Anahtar Kelimeler |
communication skills | Feedback | healthcare professionals | Johari Window | Self-Disclosure |
Makale Türü | Özgün Makale |
Makale Alt Türü | ESCI dergilerinde yayımlanan tam makale |
Dergi Adı | International Journal of Healthcare Management |
Dergi ISSN | 2047-9700 |
Dergi Tarandığı Indeksler | Emerging Sources Citation Index (ESCI), Scopus |
Makale Dili | İngilizce |
Basım Tarihi | 12-2020 |
Cilt No | 13 |
Sayfalar | 434 / 446 |
Doi Numarası | 10.1080/20479700.2019.1596393 |
Makale Linki | https://www.tandfonline.com/doi/full/10.1080/20479700.2019.1596393 |