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The art of retaining seasonal employees: three industry-specific leadership styles      
Yazarlar
Hüseyin Araslı
Doç. Dr. Hasan Evrim ARICI Doç. Dr. Hasan Evrim ARICI
Türkiye
Özet
The majority of leadership studies have centered on various leadership approaches, but there is limited research that has focused on seasonal employee leadership (SEL) in the hospitality literature. Hence, there is a need to develop a new leadership model which could help to understand how to retain seasonal employees in the hospitality industry. This study divided seasonal employees into three types by using semi-structured interviews and document analysis. These are suspended employees (Type-A), seasonal trainee (Type-B), and spoon-feeding employees (Type-C). Three different leadership styles were developed according to each type of seasonal employees; suspending leadership for type A, mentor leadership for type B, and spoon-feeding leadership for type C. The study makes an important contribution to the leadership literature by aligning employee types with different leadership styles in the hospitality industry.
Anahtar Kelimeler
hospitality industry | leadership | motivate and retain | Seasonal employee
Makale Türü Özgün Makale
Makale Alt Türü SSCI, AHCI, SCI, SCI-Exp dergilerinde yayımlanan tam makale
Dergi Adı SERVICE INDUSTRIES JOURNAL
Dergi ISSN 0264-2069
Dergi Tarandığı Indeksler SSCI
Dergi Grubu Q3
Makale Dili İngilizce
Basım Tarihi 03-2019
Cilt No 39
Sayı 3
Sayfalar 175 / 205
Doi Numarası 10.1080/02642069.2018.1478412
Makale Linki http://dx.doi.org/10.1080/02642069.2018.1478412