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A text-net analysis of mission statements in the healthcare industry: Evidence from public and private hospitals' websites      
Yazarlar
Saffet Ocak
Türkiye
Mehmet Ali Köseoğlu
Türkiye
John A. Parnell
Doç. Dr. Hasan Evrim ARICI
Kastamonu Üniversitesi, Türkiye
Özet
This study explores components of hospital mission statements by combining text mining techniques and network analysis. By considering 153 public and private hospitals with a published mission statement in English, it evaluates influential words and identified clusters and components in hospital mission statements, determined (in)connections among the statements. Similarities and differences based on hospital ownership status (i.e. public or private) are provided. The assessment of English versions of mission statements in Turkish hospitals generated seven clusters: (1) quality and quality of health services, (2) technology orientation, (3) focus on modern medicine, (4) societal expectations, (5) universal standards, (6) institutional philosophy, and (7) employees. Significant differences in the components of public and private hospital mission statements are identified and the potential contributions to practitioners in developing their mission statements is discussed.
Anahtar Kelimeler
health service | Mission statements | private hospitals | public hospitals | text-net analysis | Turkey
Makale Türü Özgün Makale
Makale Alt Türü ESCI dergilerinde yayımlanan tam makale
Dergi Adı International Journal of Healthcare Management
Dergi ISSN 2047-9700
Dergi Tarandığı Indeksler ESCI
Makale Dili İngilizce
Basım Tarihi 01-2023
Cilt No 16
Sayı 1
Sayfalar 19 / 34
Doi Numarası 10.1080/20479700.2022.2063596
Makale Linki http://dx.doi.org/10.1080/20479700.2022.2063596