How Do Customers React to Technology in the Hospitality and Tourism Industry?
Yazarlar (3)
Doç. Dr. Hasan Evrim ARICI Kastamonu Üniversitesi, Türkiye
Mehmet Bahri Saydam
Doğu Akdeniz Üniversitesi, Türkiye
Doğu Akdeniz Üniversitesi, Türkiye
Mehmet Ali Köseoğlu
Metropolitan State University, Amerika Birleşik Devletleri
Metropolitan State University, Amerika Birleşik Devletleri
| Makale Türü | Özgün Makale (SSCI, AHCI, SCI, SCI-Exp dergilerinde yayınlanan tam makale) | ||
| Dergi Adı | Journal of Hospitality and Tourism Research (Q1) | ||
| Dergi ISSN | 1096-3480 Wos Dergi Scopus Dergi | ||
| Dergi Tarandığı Indeksler | SSCI | ||
| Makale Dili | İngilizce | Basım Tarihi | 05-2024 |
| Cilt / Sayı / Sayfa | 48 / 6 / 1081–1096 | DOI | 10.1177/10963480231168609 |
| Makale Linki | http://dx.doi.org/10.1177/10963480231168609 | ||
| UAK Araştırma Alanları |
Otel İşletmeciliği
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| Özet |
| Growing scientific attention to technology has led to new guidelines for comprehending consumers’ experiences with the technology. Understanding the relationship between technology and consumers is crucial for advancing thought as well as practice in this subject. This study aims to look at the origins, significant subjects, scientific advances, and future advancements in customer reactions to technological research. To accomplish this aim, we ran analysis in R with the visualization tools VOSviewer and Biblioshiny in order to conduct a bibliometric study. Employing the Boolean strategy, journal articles were obtained from the Scopus database up to August 17, 2022. This research looked at customer reactions to technology literature from various angles, including citations, journals, keywords, and geographies. Then, bibliographic coupling, co-citation, and co-occurrence analysis were carried out. The analysis … |
| Anahtar Kelimeler |
| artificial intelligence | bibliometric analysis | COVID-19 | customer experience | customer reactions | technology |
BM Sürdürülebilir Kalkınma Amaçları
| Atıf Sayıları | |
| Web of Science | 21 |
| Scopus | 25 |
| Google Scholar | 41 |