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A Critical Discussion of the COVID-19 Pandemic on Transformability of Resources in the Hotel Industry    
Yazarlar
Doç. Dr. Hasan Evrim ARICI Doç. Dr. Hasan Evrim ARICI
Kastamonu Üniversitesi, Türkiye
Özet
Drawing on the transformative learning theory and focus group discussions, this study investigates the transformation of organizational resources in the hotel industry facing numerous challenges with the advent of the COVID-19 pandemic. This paper identifies three basic internal resources of hotel organizations, namely, physical resources, human resources, and financial resources, which should be transformed because of the detrimental influences of the recent pandemic and proposes ten components under these three transformed resources. These components display how hotel practitioners reacted to the pandemic by transforming their organizations into the new normal. Using these transformative reactions, this study develops a conceptual framework, which proposes a new attribute “transformability” for the resources. This research makes a contribution to fulfil a knowledge void by investigating the context of the pandemic in which an urgent need for a transformative approach and expansion of resource attributes emerged. The hotel transformation framework provides a conceptual foundation for further investigation and calls more research for redesigning and managing transformative practices
Anahtar Kelimeler
Makale Türü Özgün Makale
Makale Alt Türü Ulusal alan endekslerinde (TR Dizin, ULAKBİM) yayımlanan tam makale
Dergi Adı Turizm Akademik Dergisi
Dergi ISSN 1302-5759
Dergi Tarandığı Indeksler TR DİZİN
Makale Dili İngilizce
Basım Tarihi 12-2021
Cilt No 8
Sayı 2
Sayfalar 285 / 298
Makale Linki https://dergipark.org.tr/en/download/article-file/2047015
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