Yazarlar |
Doç. Dr. Hasan Evrim ARICI
Kastamonu Üniversitesi, Türkiye |
Özet |
Drawing on the transformative learning theory and focus group discussions, this study investigates the transformation of organizational resources in the hotel industry facing numerous challenges with the advent of the COVID-19 pandemic. This paper identifies three basic internal resources of hotel organizations, namely, physical resources, human resources, and financial resources, which should be transformed because of the detrimental influences of the recent pandemic and proposes ten components under these three transformed resources. These components display how hotel practitioners reacted to the pandemic by transforming their organizations into the new normal. Using these transformative reactions, this study develops a conceptual framework, which proposes a new attribute “transformability” for the resources. This research makes a contribution to fulfil a knowledge void by investigating the context of the pandemic in which an urgent need for a transformative approach and expansion of resource attributes emerged. The hotel transformation framework provides a conceptual foundation for further investigation and calls more research for redesigning and managing transformative practices |
Anahtar Kelimeler |
Makale Türü | Özgün Makale |
Makale Alt Türü | Ulusal alan endekslerinde (TR Dizin, ULAKBİM) yayımlanan tam makale |
Dergi Adı | Turizm Akademik Dergisi |
Dergi ISSN | 1302-5759 |
Dergi Tarandığı Indeksler | TR DİZİN |
Makale Dili | İngilizce |
Basım Tarihi | 12-2021 |
Cilt No | 8 |
Sayı | 2 |
Sayfalar | 285 / 298 |
Makale Linki | https://dergipark.org.tr/en/download/article-file/2047015 |