| Yazarlar |
Hüseyin Araslı
|
|
Levent Altınay
Türkiye |
Doç. Dr. Hasan Evrim ARICI
Türkiye |
| Özet |
| Purpose: The purpose of this paper is to examine the model of seasonal employee leadership (SEL) in a service management process and to create a multi-dimensional scale to gauge this construct. This is because very recent qualitative research by Arasli and Arici (2019), which is the first stage of this scale, recommended a multi-dimensional SEL model for the hospitality industry. Design/methodology/approach: Making use of data gathered from 1,343 seasonal hotel employees, the authors established a new scale to examine the SEL model. Two separate data sets were collected; the first set was used to perform an exploratory factor analysis, while the second set was processed to confirm the initial factor results using a confirmatory factor analysis. Findings: The results show that the measurement scale developed in this research provides considerable reliability, as well as convergent and discriminant validities. In particular, the findings confirmed a four-dimensional measurement scale of the SEL: seasonal leader’s qualities, core influence, operational influence and terminal influence. Originality/value: The paper is the first attempt to develop a new scale which measures the SEL approach in the hospitality literature. Therefore, this study contributes to the current literature through developing and testing the four-dimensional SEL scale and shedding light on the importance of an industry-specific leadership in managing seasonal hotel employees effectively. |
| Anahtar Kelimeler |
| Industry-specific leadership | Needs and satisfaction | Scale development | Seasonal employee leadership |
| Makale Türü | Özgün Makale |
| Makale Alt Türü | SSCI, AHCI, SCI, SCI-Exp dergilerinde yayımlanan tam makale |
| Dergi Adı | INTERNATIONAL JOURNAL OF CONTEMPORARY HOSPITALITY MANAGEMENT |
| Dergi ISSN | 0959-6119 |
| Dergi Tarandığı Indeksler | SSCI |
| Dergi Grubu | Q1 |
| Makale Dili | Türkçe |
| Basım Tarihi | 04-2020 |
| Cilt No | 32 |
| Sayı | 6 |
| Sayfalar | 2195 / 2215 |
| Doi Numarası | 10.1108/IJCHM-05-2019-0508 |
| Makale Linki | http://dx.doi.org/10.1108/ijchm-05-2019-0508 |
| Atıf Sayıları | |
| WoS | 29 |
| SCOPUS | 30 |
| Google Scholar | 60 |
