| Yazarlar (2) |
Hüseyin Araslı
|
Doç. Dr. Hasan Evrim ARICI
Türkiye |
| Özet |
| Seasonality has actually put forward serious challenges for managements who would like to bring sustainability via providing expected hotel guest services to their customers (Butler, 2001). The research studies have actually revealed that seasonality stigmatizes the tourist industry as an unsteady source of work, the industry is acknowledged by workers to be unpromising and insecure in regards to future recruitment (Ainsworth & Purss, 2009). This condition results in a boost in the turnover rate, which is a vital difficulty for managers in the industry. According to Tracey and Hinkin (2008), the typical turnover expense of frontdesk personnel was $5.864, and turnover minimizes income and increases expenses in the tourist industry. In addition, the employee turnover rate is greater in hotels than in other service organizations (Dipietro &Condly, 2007), and this culture is declared to be the most essential declaration of the high rate in turnover.Many scholars have actually tried to focus on work engagement (WE) because it provides a significant element of work behaviour, in which employees are stimulated and ready to provide their optimum effort and focus on their job (Kahn 1990). The altering nature of work has produced a range of obstacles for business looking for to enhance work environments to encourage employees to totally engage in their job (Swanberg et al., 2011). Whereas Boyce et al.(2007) declared that short-lived staff members are most likely to show withdrawal and detrimental behaviours and are less most likely to take part in a company, a number of research studies have actually revealed that immediate leader’s assistance can |
| Anahtar Kelimeler |
| Bildiri Türü | Tebliğ/Bildiri |
| Bildiri Alt Türü | Özet Metin Olarak Yayınlanan Tebliğ (Uluslararası Kongre/Sempozyum) |
| Bildiri Niteliği | Alanında Hakemli Uluslararası Kongre/Sempozyum |
| Bildiri Dili | İngilizce |
| Kongre Adı | MTCON'20 Conference on Managing Tourism Across Countries |
| Kongre Tarihi | 02-09-2020 / 04-09-2020 |
| Basıldığı Ülke | Türkiye |
| Basıldığı Şehir |
