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Corporate social responsibility in hospitality and tourism: a systematic review      
Yazarlar
Doç. Dr. Hasan Evrim ARICI Doç. Dr. Hasan Evrim ARICI
Kastamonu Üniversitesi, Türkiye
Mehmet Bahri Saydam
Doğu Akdeniz Üniversitesi, Türkiye
Prof. Dr. Alptekin SÖKMEN Prof. Dr. Alptekin SÖKMEN
Ankara Hacı Bayram Veli Üniversitesi, Türkiye
Doç. Dr. Nagihan ÇAKMAKOĞLU ARICI Doç. Dr. Nagihan ÇAKMAKOĞLU ARICI
Kastamonu Üniversitesi, Türkiye
Özet
Scholars have increasingly focused on the importance of corporate social responsibility (CSR) in the hospitality and tourism (H&T) industry due to its rapid growth and expansion. This study examined 192 CSR-focused empirical studies that were published in H&T journals. The report provides a comprehensive analysis by categorizing the data into several parts, such as publishing trends of CSR, segmentation by journals, theoretical frameworks, techniques, and CSR measurement scales. This study also develops a complex nomological network of CSR, examining its connections with the precursor factors, mediating variables, moderating impacts, and outcome effects. Key themes were identified using advanced thematic analysis techniques, providing crucial insights into the current status and future directions of CSR using Leximancer software. The results provide significant information for sustainable practices and influence prospective studies in the crucial field of corporate responsibility.
Anahtar Kelimeler
Corporate social responsibility | hospitality | systematic literature review | tourism
Makale Türü Özgün Makale
Makale Alt Türü SSCI, AHCI, SCI, SCI-Exp dergilerinde yayımlanan tam makale
Dergi Adı SERVICE INDUSTRIES JOURNAL
Dergi ISSN 0264-2069
Dergi Tarandığı Indeksler SSCI
Dergi Grubu Q1
Makale Dili İngilizce
Basım Tarihi 05-2024
Sayı 1
Doi Numarası 10.1080/02642069.2024.2345299
Makale Linki http://dx.doi.org/10.1080/02642069.2024.2345299