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How do hotels test their strategies? An approach from the strategic planning process      
Yazarlar
Mehmet Ali Köseoğlu
Türkiye
Doç. Dr. Hasan Evrim ARICI
Kastamonu Üniversitesi, Türkiye
Murat Yeşiltaş
Burdur Mehmet Akif Ersoy Üniversitesi, Türkiye
Levent Altınay
Uluslararası Final Üniversitesi, Türkiye
Özet
This study examines how managers test strategies, focusing on their understanding of the strategic planning process, and aims to develop a framework for integrating cutting-edge technologies in strategy testing. We used elite interviews with top hotel managers in Turkey and a hermeneutic approach to establish this framework. Results indicate that managers have limited knowledge of strategy testing, which is not yet recognized as a distinct phase in strategy development. Scenario planning and AI-driven methods are only minimally adopted in the industry. We introduced a “techno-human” model that integrates AI and human-oriented decision-making for strategy testing. Our paper contributes significantly by analysing top managers’ use of testing methods in strategic management and highlighting an overlooked area in the literature.
Anahtar Kelimeler
artificial intelligence | business war game | hospitality industry | scenario planning | Strategic management | testing strategies
Makale Türü Özgün Makale
Makale Alt Türü ESCI dergilerinde yayımlanan tam makale
Dergi Adı ANATOLIA-INTERNATIONAL JOURNAL OF TOURISM AND HOSPITALITY RESEARCH
Dergi ISSN 1303-2917
Dergi Tarandığı Indeksler ESCI
Makale Dili İngilizce
Basım Tarihi 08-2024
Sayı 1
Doi Numarası 10.1080/13032917.2024.2386173
Makale Linki http://dx.doi.org/10.1080/13032917.2024.2386173
BM Sürdürülebilir Kalkınma Amaçları
Atıf Sayıları
How do hotels test their strategies? An approach from the strategic planning process

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