Yazarlar (4) |
![]() Kastamonu Üniversitesi, Türkiye |
![]() Türkiye |
![]() Türkiye |
![]() Türkiye |
Özet |
The advancement of technology and increased sales of service robots have led to discussions about their usage. Recently, the use of service robots in accommodation businesses has become a topic of examination. This study aims to explore the behavioural intentions of accommodation business managers towards using service robots from the perspective of the technology acceptance model. As part of this project-supported study, the ‘Sanbot Elf’ service robot was rented for 14 days and demonstrated in six accommodation businesses in Kastamonu. Semi-structured interviews were conducted with managers and unit supervisors after the demonstration, and the process was also monitored through participant observation. The data were analysed using content analysis and participant observation methods. It was determined that participants' opinions on service robots were generally positive. Participants stated … |
Anahtar Kelimeler |
Kitap Adı | Future Tourism Trends Volume 2 (Building the Future of Tourism) |
Bölüm(ler) | Utilisation of Service Robots in Accommodation Businesses From the Perspective of the Technology Acceptance Model |
Kitap Türü | Kitap Bölümü |
Kitap Alt Türü | Alanında uluslararası yayınlanan kitap bölümü |
Kitap Niteliği | Diğer uluslararası bilimsel kitap |
Kitap Dili | İngilizce |
Basım Tarihi | 01-2024 |
ISBN | 978-1-83753-971-0 |
Basıldığı Ülke | |
Basıldığı Şehir |