Diversity, equity, and inclusion in the hospitality and tourism workplace: A quantitative systematic literature review
Yazarlar (4)
Dr. Öğr. Üyesi Dilara Eylül KOÇ Kastamonu Üniversitesi, Türkiye
Judith Solanas
Dr. Öğr. Üyesi Selda YORDAM DAĞISTAN Kastamonu Üniversitesi, Türkiye
Doç. Dr. Hasan Evrim ARICI Kastamonu Üniversitesi, Türkiye
Makale Türü Özgün Makale (SSCI, AHCI, SCI, SCI-Exp dergilerinde yayınlanan tam makale)
Dergi Adı INTERNATIONAL JOURNAL OF HOSPITALITY MANAGEMENT (Q1)
Dergi ISSN 0278-4319 Wos Dergi Scopus Dergi
Dergi Tarandığı Indeksler SSCI
Makale Dili İngilizce Basım Tarihi 07-2025
Cilt / Sayı / Sayfa 128 / 0 / 104171–0 DOI 10.1016/j.ijhm.2025.104171
Makale Linki https://doi.org/10.1016/j.ijhm.2025.104171
Özet
This study investigates the intellectual structure and evolution of diversity, equity, and inclusion (DEI) research in hospitality and tourism literature up to 31 December 2023. Employing a quantitative systematic literature review, this paper uses bibliometric methods – including co-citation and bibliographic coupling analysis – to uncover key themes, trends, and gaps in existing research related to DEI, and diversity management in H&T. A total of 111 articles were analyzed, on DEI. The co-citation analysis revealed three key themes, (i) diversity management, (ii) gender diversity, and (iii) DEI in work settings. Bibliographic coupling analysis also identified seven primary clusters: (i) diversity management, (ii) workplace diversity, (iii) gender diversity and organizational performance, (iv) DEI practices, (v) transformational leadership, group diversity and service innovation, and (vi) determinants of performance in H&T …
Anahtar Kelimeler
Diversity | Equity | Inclusion | Hospitality and tourism | Systematic review | Bibliometrics | Workplace
BM Sürdürülebilir Kalkınma Amaçları
Atıf Sayıları
Web of Science 9
Google Scholar 16
Diversity, equity, and inclusion in the hospitality and tourism workplace: A quantitative systematic literature review

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