The Mediating Role of Self-Efficacy in the Effect of Emotional Intelligence on Conflict Management
Yazarlar (2)
Dr. Öğr. Üyesi Coşkun AKÇA Kastamonu Üniversitesi, Türkiye
Gönül Gül Çankırı Karatekin Üniversitesi, Türkiye
Makale Türü Açık Erişim Özgün Makale (ESCI dergilerinde yayınlanan tam makale)
Dergi Adı International Journal of Organizational Leadership
Dergi ISSN 2383-1103
Dergi Tarandığı Indeksler ESCI
Makale Dili Türkçe Basım Tarihi 08-2025
Kabul Tarihi Yayınlanma Tarihi 16-08-2025
Cilt / Sayı / Sayfa 14 / 3 / 714–730 DOI 10.33844/ijol.2025.60529
Makale Linki https://doi.org/10.33844/ijol.2025.60529
UAK Araştırma Alanları
Örgütsel Davranış
Özet
The study's objective is to ascertain the mediating role of self-efficacy in the effect of emotional intelligence on conflict management. The research data were collected by a convenience sampling method from 188 blue-collar workers of a textile enterprise operating in Çankırı Province in a cross-sectional research design. In addition to questions about demographic characteristics, emotional intelligence, self-efficacy and conflict management scales were utilised to obtain the data. The data were analysed using SPSS and AMOS software packages, and the Process Macro plug-in developed by Hayes (2013) was used for mediation testing. The findings indicated that emotional intelligence has a positive and significant effect on conflict management, and self-efficacy played a mediating role in this effect. Furthermore, it was determined that emotional intelligence exerts a positive and significant effect on self-efficacy, and …
Anahtar Kelimeler
Conflict management | Emotional intelligence | Self-efficacy
BM Sürdürülebilir Kalkınma Amaçları
Atıf Sayıları
Google Scholar 2
The Mediating Role of Self-Efficacy in the Effect of Emotional Intelligence on Conflict Management

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