| Yazarlar (3) |
Dr. Öğr. Üyesi Dilber Nilay KÜTAHYALI
Kastamonu Üniversitesi, Türkiye |
Doç. Dr. Bülent YILDIZ
Kastamonu Üniversitesi, Türkiye |
Doç. Dr. Ertuğrul ÇAVDAR
Kastamonu Üniversitesi, Türkiye |
| Özet |
| This study aims to examine societal perceptions of anthropomorphic (human-like) design features in service robots. With technological advancements, the increasing use of robots in the service sector has made their human-like physical, functional, and emotional attributes critical in shaping human-robot interaction. Within this context, semi-structured interviews were conducted with 142 participants from diverse age, gender, education, and occupational backgrounds. The participants were asked about their perceptions of robots, suitable application areas, anthropomorphic design features, and artificial intelligence. Findings reveal that service robots are generally perceived as programmed, autonomous machines designed to facilitate tasks and equipped with advanced technology and artificial intelligence. While most participants expressed positive views toward robots having voice and AI capabilities, there was more hesitation and negative feedback regarding human-like body structure and skin texture. Features such as facial expressions, voice, and human-like movement were found to enhance perceived sociability, trust, and functionality, particularly contributing to users’ adaptation, interaction, and perception of naturalness. However, some participants also highlighted concerns such as uncanny feelings, identity threat, and privacy issues. In terms of design preferences, participants emphasized the importance of aligning the robot's appearance with its intended purpose and functionality. While some supported human-like aesthetics, others advocated for unique and ergonomic designs. Overall, the findings suggest that anthropomorphic … |
| Anahtar Kelimeler |
| Makale Türü | Özgün Makale |
| Makale Alt Türü | Ulusal alan endekslerinde (TR Dizin, ULAKBİM) yayınlanan tam makale |
| Dergi Adı | Iğdır Üniversitesi Sosyal Bilimler Dergisi |
| Dergi ISSN | 2147-5717 |
| Dergi Tarandığı Indeksler | TR DİZİN |
| Makale Dili | Türkçe |
| Basım Tarihi | 10-2025 |
| Sayı | 40 |
| Sayfalar | 53 / 76 |
| Doi Numarası | 10.54600/igdirsosbilder.1696483 |
| Makale Linki | https://doi.org/10.54600/igdirsosbilder.1696483 |
| Atıf Sayıları |
