The use of augmented reality technologies in tourism businesses from the perspective of UTAUT2
Yazarlar (3)
Arş. Gör. Dr. Gürkan ÇALIŞKAN Kastamonu Üniversitesi, Türkiye
Doç. Dr. İsa Yayla Giresun Üniversitesi, Türkiye
Makale Türü Özgün Makale (SSCI, AHCI, SCI, SCI-Exp dergilerinde yayınlanan tam makale)
Dergi Adı European Journal of Innovation Management (Q1)
Dergi ISSN 1460-1060 Wos Dergi Scopus Dergi
Dergi Tarandığı Indeksler SSCI
Makale Dili İngilizce Basım Tarihi 12-2025
Cilt / Sayı / Sayfa 28 / 4 / 1498–1526 DOI 10.1108/EJIM-04-2023-0271
Makale Linki https://doi.org/10.1108/EJIM-04-2023-0271
Özet
Purpose Augmented reality is one of the technologies that developed and became widespread, especially after the 2000s. It is seen that innovations such as 3D virtual reality glasses, artificial intelligence-supported smart chatbots that communicate with customers in a virtual environment, keyless hotel systems, the Internet of Things, augmented reality applications, smart personal assistants, digital infrastructure concepts and face recognition systems are used in tourism businesses. The place and use of augmented reality technologies in tourism enterprises are discussed in this study. This study was evaluated from the perspective of UTAUT2. The purpose of this study is to examine the usability of augmented reality technologies in tourism businesses. Design/methodology/approach Within the scope of the study, interviews were held with augmented reality application developers …
Anahtar Kelimeler
Application developers | Augmented reality | Digital marketing agencies | Tourism | Tourism businesses
BM Sürdürülebilir Kalkınma Amaçları
Atıf Sayıları
Web of Science 19
Scopus 22
Google Scholar 56
The use of augmented reality technologies in tourism businesses from the perspective of UTAUT2

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